At Max Coffee, your security is a top priority. Our checkout is designed to give you a smooth, private, and secure payment experience. Below is how we protect your payment information.

1. SSL / HTTPS Encryption

Our website uses industry-standard SSL (HTTPS) to encrypt data transmitted between your browser and our site. Look for the padlock icon in your browser’s address bar while checking out — this indicates a secure connection.

2. Trusted, PCI-Compliant Payment Processors

All payments are processed by trusted third-party gateways (for example, Shopify Payments, PayPal, and major card processors). These providers are PCI-DSS compliant — meaning they follow strict security standards to protect cardholder data. We never store full card numbers on our servers.

3. Supported Payment Methods

You may see one or more of the following at checkout depending on your region and device:

• Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay & Google Pay (digital wallets)
• Other region-specific wallets provided by our payment partners

4. We Don't Store Your Card Details

Sensitive payment information (such as full card numbers) is handled by the payment provider and not stored on our servers. This reduces risk and ensures card data is managed by providers specializing in payment security.

5. Fraud Prevention & Verification

We use fraud-detection tools and best-practice verification to help prevent unauthorized transactions. Occasionally we may contact you to confirm an order if something looks unusual — this is to protect you and your payment method.

6. What You Can Do

• Use a private, secure network (avoid public Wi-Fi) when entering payment details.
• Confirm your billing address matches the address your bank has on file.
• Check for the padlock (HTTPS) in your browser during checkout.
• Keep an eye on your bank statements and report any suspicious charges to your bank immediately.

7. Privacy & Data

For details on what data we collect and how we use it, see our Privacy Policy. Transactional emails (order confirmations, shipping updates) are sent to the email you provide at checkout.

8. Questions or Payment Problems

If your payment is declined or you notice anything suspicious, please contact us — we’ll help resolve it quickly:

• Email: contact@maxcoffee.store
• Phone : +44 7877 451269
• Contact page: Contact Us

Policy last updated: September 20, 2025.